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Microsoft urges users to use two factor authentication 

Microsoft urges users to stop using phone-based multi-factor authentication

It is always a good idea to use two factor authentication as it reduces the risk of being hacked and/or the victim of fraud.
"Microsoft is urging users to abandon telephone-based multi-factor authentication (MFA) solutions like one-time codes sent via SMS and voice calls and instead replace them with newer MFA technologies, like app-based authenticators and security keys."
"The warning comes from Alex Weinert, Director of Identity Security at Microsoft. For the past year, Weinert has been advocating on Microsoft's behalf, urging users to embrace and enable MFA for their online accounts."
See: ZDNet Article

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