Marten IT Blog

Check out the new Blog Section

There is now a new Blog Section which has just been started.

I will gradually migrate or retire old content to the new section if it provides sufficient functionality.

Direct Link:

55 Ways to Save Money on Internet Safety: The DEFINITIVE Guide

Sam Chester from CoolTechZone has published a guide called "55 Ways to Save Money on Internet Safety: The DEFINITIVE Guide”

You can check it out at

Scams - always be alert

Just a reminder that there are many scammers out there that use a variety of tricks to attempt to steal your identity and ultimately your money.
If you get an email or even an SMS that purports to be from Apple or others, do not click on any link.

In Australia, you can check out
https://www.scamwatch.gov.au which provides information on the latest (and old) scams.
You can report scams at:

SMS Examples:

AppleID Scam

Another one:

NAB Scam

For Apple security information visit:

Email Example:
You may also get an email that claims to be a bill from Optus which has a zip file attached.
Customer: 061370525
Reference: 780889555
Transaction ID: qnPbAjLdwyxKztBhfAmbOj-659787343
Total: $429.07 AUD
Due Date: 28/01/2020

iOS and iPadOS 13.3

If you had updated to iOS and iPadOS 13 then you really need to ensure that you update to 13.3 as it fixes a number of annoying issues as well as providing security updates.
Of course, 13.3 may not be applicable to some older devices.
Devices Supported
iOS 13:
  • iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max
  • iPhone XS and iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8 and iPhone 8 Plus
  • iPhone 7 and iPhone 7 Plus
  • iPhone 6s and iPhone 6s Plus
  • iPhone SE
  • iPod touch (7th generation)
  • 12.9-inch iPad Pro
  • 11-inch iPad Pro
  • 10.5-inch iPad Pro
  • 9.7-inch iPad Pro
  • iPad (7th generation), iPad (6th generation), and iPad (5th generation)
  • iPad mini (5th generation)
  • iPad mini 4
  • iPad Air (3rd generation)
  • iPad Air 2
According to Apple, the following changes have been made:
iOS 13.3 includes improvements, bug fixes and additional parental controls for Screen Time.
Screen Time
  • New parental controls provide more communication limits over who their children can call, FaceTime, or Message
  • Contact list for children lets parents manage the contacts that appear on their children’s devices
Apple News
  • New layout for Apple News+ stories from The Wall Street Journal and other leading newspapers
  • Easily like or dislike stories with a tap
  • Stories from Apple News are now available in Canada in English and French
  • Continue reading with links to related stories or more stories from the same publication
  • “Breaking” and “Developing” labels for Top Stories
This update also includes bug fixes and other improvements. This update:
  • Enables the creation of a new video clip when trimming a video in Photos
  • Adds support for NFC, USB, and Lightning FIDO2-compliant security keys in Safari
  • Fixes issues in Mail that may prevent downloading new messages
  • Addresses an issue that prevented deleting messages in Gmail accounts
  • Resolves issues that could cause incorrect characters to display in messages and duplication of sent messages in Exchange accounts
  • Fixes an issue where the cursor may not move after long pressing on the space bar
  • Addresses an issue that may cause screenshots to appear blurry when sent via Messages
  • Resolves an issue where cropping or using Markup on screenshots may not save to Photos
  • Fixes an issue where Voice Memos recordings may not be able to be shared with other audio apps
  • Addresses an issue where the missed call badge on the Phone app may not clear
  • Resolves an issue where the Cellular Data setting may incorrectly show as off
  • Fixes an issue that prevented turning off Dark Mode when Smart Invert was enabled
  • Addresses an issue where some wireless chargers may charge more slowly than expected
Some useful links:

MacOS Catalina

Now that Catalina is out, the temptation is always to update to the latest, greatest new OS but this is one version that requires greater care and thought before updating.

Some of the issues that one may experience is related to the new security requirements where software such as plugins require to be from identified developers. I personally found a major issue with this requirement relating to Rapidweaver add-ons that had not been signed. Basically it prevented me from using any not signed. I now have to wait for the few add-ons to be updated before I can use them again on my Catalina installation. Fortunately I only updated the MacBook and not the iMac where I perform most of my work. I found the same issue with one of my plug-ins for QuarkXpress that stopped working.

Another major change is that 32 bit apps are no longer supported so it is best to check if any of your important apps are 32 bit before updating. You can do this by going to About this Mac/System Report/Applications and then sort the 32/64 bit column. This will list all the 32 bit apps. If any of them are critical, do not update.

In my case, I have kept my main machine on Mojave and created a Mojave VM where I installed the critical 32 bit apps for the short term.

There have been a number of articles on all the new features of Catalina so I will not repeat what is already readily available but the new OS looks great and has provided many improvements.

Check out
https://macmost.com where Gary has released several videos on Catalina.
Other sources include
https://appleinsider.com and https://9to5mac.com as well as many others.
Of course Apple has information about all the new features as well.

Let me know by
email or completing a service request form if you would like some more specific links or help with Catalina.

iOS 13, iPadOS Release Date

The next iOS and the new iPadOS is scheduled for release on 19 September 2019. This will be followed up at the end of the month with another update that will provide some of the features that had been previously promised but failed to make the final version of iOS13.

According to Apple: “iOS is the world’s most advanced mobile operating system. With iOS 13, you can now use cutting-edge technologies to build unparalleled augmented reality experiences with ARKit 3, Reality Composer, and RealityKit. Core ML 3 and the new Create ML app help you deliver personalized app experiences quickly and easily with industry-leading, on-device machine learning. Users can sign in to your apps with their Apple ID. And you can take advantage of the latest improvements to Siri Shortcuts, camera APIs, and other exciting technologies.”

Also, “iPadOS features additional technologies that take advantage of the unique functionality of iPad using the iOS SDK. With iPadOS, your iPad apps can now deliver multi-window experiences, add full drawing experiences for Apple Pencil, and contribute fonts for systemwide use”

As well as the release of the new mobile OS’s there are some new iPhones being released as well. Check out Apple’s site for the details at

Catalina will be released some time in October. An article on this is at https://www.cnet.com/how-to/macos-catalina-will-ship-in-october-but-you-can-get-ready-now/

A few reference sites for this are at:

macOS 10.14.6 Supplemental Update fixes glitches with sleeping Macs

Apple is recommending that all Mac owners install the patch.

The update states:
macOS Mojave 10.14.6 Supplemental Update –– Restart Required
The macOS Mojave 10.14.6 Supplemental Update fixes an issue that may prevent certain Macs from waking from sleep properly.
For information on the security content of Apple software updates, please visit this website:

According to AppleInsider, “The original version of macOS 10.14.6 was released July 22. That sought to fix graphics glitches when waking a Mac, and it may be that Apple caught exceptions to its work in later testing. The software also made various other bug fixes and closed security vulnerabilities.”

iWork Suite vs MS Office

One of the issues that Mac users face is dealing with the differences between Microsoft Office and the iWork suite of apps.

Obviously if you are creating a new document, you may consider that you start from scratch in Pages, Numbers or Keynote. These apps are very powerful and have numerous features but many who have come from the PC Windows world are used to using the Microsoft Office products.

Personally, I considered myself the Excel and Word guru and found at first that I would gravitate to MS Office. This applied in particular to one complex spreadsheet that I was using which contained over 70,000 rows which of course Numbers does not support. Also, the complexity of the formulae made it difficult to convert. But, this was the only one and if I really needed this in the future, the free Open Office seemed to handle this very well.

Many of the difference require some different thinking. For example, Numbers does not support pivot tables but you can easily achieve the same result as pivot tables in other ways (let me know if you are wondering).

If you wish to check the differences, Apple have provided information concerning this on their site at
https://www.apple.com/au/mac/pages/compatibility/. This also has all the documentation online as well.

MacMost also has very useful information about the products at

The main advantage as I see it for learning and using Pages, Numbers and Keynote is that they come free with every Mac and iOS device. MS Office costs money and for many people, the specific features in MS Office may be overkill, besides, Open Office, which is free, may meet the requirements such as my example where I have an enormous spreadsheet but then, if you are developing a spreadsheet, you may as well design it in such a way where it will work in Numbers.

You Might Want To Uninstall VLC. Right Now. Immediately

In an article published on Gizmodo, they have indicated that there is a security flaw that affects VLC on all but the MacOS platforms.
"The vulnerability allows for RCE (remote code execution) which potentially allows bad actors to install, modify, or run software without authorisation and could also be used to disclose files on the host system. Translation: VLC’s security hole could allow hackers to hijack your computer and see your files."


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